According to the most recent arrangement for postal services of Hong Kong Post from July 27 to August 2, most post offices will maintain their normal opening hours with early closure and provide mail delivery services on alternate days. We will resume shipment for orders choosing “Self pick-up at iPostal Stations”, “Self pick-up at Post Offices” and “Direct delivery through EC-Ship from HK Post”. However, delivery delays are expected as only limited services will be provided. Please be patience.
At the same time, we will keep providing the temporary shipping option of “S.F. Express-Delivery Fee Paid by Addressee”. Please note that all delivery charge and surcharges(if there is any) are levied and charged by S.F. Express. As the charges above will not be calculated into the total of the order, the charge will be shown as “Free” under “Shipping” on the “checkout” page, this means neither customers do not need to pay for the charges nor is “Free Shipping” provided. Customers must be responsible to pay these charges to S.F. Express while collecting the parcels. Customers are recommended to click here to check the charges before placing orders. If you want to pick up at S.F. Network, make sure you have written down the code and address of the selected S.F. Network Point on “Address”, or your order will be delivered directly to the address shown on the order without any notice and change. Customers will be fully responsible to any extra charges derived in this case.
As the epidemic situation is still uncertain and services would be noticeably affected, we will keep you updated on the arrangements accordingly and try maintaining our services. Your understanding is very much appreciated.