Special shipping arrangement (Late December 2022 to January 2023)
Happeriod wish you an early Merry Christmas and Happy New year!
Happeriod team will leave Hong Kong from Dec 30, 2022 to Jan 29, 2023. Falling on Lunar New Year Holiday, Happeriod eshop on HKTVMALL will temporarily be closed. Shipping arrangements of official eshop happeriod.com will have temporary adjustment. Email, WhatsApp, Instagram and Facebook page will stop service(except certain special cases and order issues). You may also consider visiting our collaborating partners for urgent needs in purchase.
Special shipping arrangements for order in late December 2022 and January 2023:
1. All completed orders with payment settled and sufficient information provided from now on till 12:00 noon* of Dec 28
- Such orders would be shipped within 3 working days(*Public holidays are not working days).
2. All completed orders with payment settled and sufficient information provided between 12:00 noon* of Dec 28 and Dec 30
- Dec 30 12:00 noon* would be a cutoff time for normal shipments before Jan 30, 2023. All completed orders with payment settled and sufficient information provided before this cutoff time could be shipped before evening on Dec 30.
3. Orders which has not finished settling payment, providing sufficient information before 12:00 noon* of Dec 30
- Customers must finish payment (with proof, if mentioned) and/or update a valid address(for orders providing an address that does not match with selected shipping method) within 3 calendar days, or the order would be cancelled. Applied discounts would be forfeited and would not be reissued
- If customers finish settling the payment or updating a valid address within 3 calendar days, orders would be arranged for shipment on Jan 6 2023.
4. All completed orders with payment settled and sufficient information provided between 12:00 noon* of Dec 30 2022 and 12:00 noon* of Jan 26 2023:
- Theses orders would be shipped on the following shipment dates only: Jan 5, Jan 12, Jan 19 and Jan 26(once a week)
- As orders would only be shipped once a week, there will be a cutoff time(12:00 noon*) for orders on the aforementioned shipment dates. Orders placed after the cutoff time, or those placed before the cutoff time but failed to settle payment and/or provide valid address before the cutoff time, would all be arranged to the next shipment date. Customers must still settle payment and provide payment proof(if mentioned) and/or provide valid address within 3 calendar days during this period, or orders would be cancelled.
5. Orders which has not finished settling payment, providing sufficient information before 12:00 noon* of Jan 26 and all orders placed after 12:00 noon* of Jan 26
- Completed orders with payment settled and sufficient information provided would be arranged for shipment within 3 working days from Jan 30 2023.
- Customers must settle payment and provide payment proof(if mentioned) or provide valid address within 3 calendar days for orders failed to settle payment and/or provide valid address before 12:00 noon* of Jan 26, or orders would be cancelled. Orders could be arranged for shipment within 3 working days from Jan 30 2023 if customers can settle the payment and/or provide a valid address within 3 calendar days.
*based on the time of receipt by the server of happeriod.com
All services resumes on Jan 30 2023.
We thank you again for being our bloodies and supporting us all these years. We can't wait to provide you with more high quality menstrual products and informations. Let us keep on striving for our goal: "Know yourself, own your choices".
Shopping Terms and Guides
https://happeriod.com/en/pages/order-faq